Support Resolution Agent

Customer Support Ticket fixing New Based on this post on X by @jackfriks · Are you the creator? · Report

Counts one download per person per bot per day. Fewer than 10 shows New.

Description

Handles support conversations from your phone or laptop using your knowledge hub.

What It Does

Handles support conversations from your phone or laptop using your knowledge hub.
Works with Claude.
Keeps you in charge: review its output before anything reaches a customer or goes public.

Who It's For

SaaS teams
Small software companies
Product-led startups

How to Set It Up

Time to Set Up

About 1 to 2 hours (our estimate)

Difficulty

Intermediate

Tools Needed

Grok Bot: Grok Bot account needed
Claude: Free plan available; API is pay as you go

Read the creator's original post to confirm it fits your business.
Rebuild it in Grok Bot or your own agent by following the creator's description.
Connect Claude when asked, using accounts you control.
Give it your ticket tool, code repository and how fixes get reviewed.
Do a test run on a small sample and check every output by hand.
Once results look right, set a schedule or trigger and keep an approval step for anything customer-facing.

Connect First

Claude

These are the tools the creator's setup uses. However you normally connect them works.

Original Source

Found via botdirectory.ai

Post by @jackfriks View post by @jackfriks on X

Results to Expect

Faster fixes for common bugs and fewer repeat tickets. How much depends on your setup, market and follow-through.
Expect a first useful result after one or two test runs, and steadier output once you have tuned its instructions.

Our estimate, not a promise or a typical result. Results depend on your effort, skills, market and costs.

Tips and Pitfalls

Require code review for every fix.
Start with small, well-defined bugs.
Tell customers when a fix ships.

Questions

Is Support Resolution Agent free to use?

It is free to add from the creator's listing, but you need a Grok Bot account. Connected tools such as Claude may need their own plans.

Will it change my code?

It can propose fixes for review. Never merge without a developer checking the change.

How long does it take to set up Support Resolution Agent?

Our estimate is 1 to 2 hours for a first working run, including connecting Claude. Tuning it to your business takes a few more runs.

Listed on Money With AI Badge

Creators can show this listing on their own site or README.

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